Return and Refund Policy

Last updated July 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the RMA date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns
Office 3457
321-323 High Road
Chadwell Heath, Essex RM6 6AX
United Kingdom
Return shipping charges will be paid or reimbursed by us. 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
     ●     Used Items
     ●     Items Damaged By Customer
     ●     Items customer "Does not like"
     ●     Unclaimed Postal Items
     ●     Refused Packages
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
     ●     All refund processes must be discussed with customer services due to varied suppliers
     ●     Refunds will not be given if issues are made through customer error
     ●     DO NOT send products to return without prior authorisation, no refund will be given and product will not be returned to you
     ●     Proof of Postal damage, loss or other issues must be given in a timely manner
If you have any questions concerning our return policy, please contact us at: